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Frequently Asked Questions

How do I place an order?

You can place an order in the following ways:

  • Through our website, by adding the selected products to your cart and completing the order.
  • By phone by contacting our team.
  • On site at our store.

Delivery for the town of. Varna

    • Standard delivery: every day from 9:00 to 19:00 – BGN 10.00
    • Express delivery: 20.00 BGN

Delivery to nearby resorts and towns

Areas served:

    • K.K. Sunny Beach
    • Nessebar
    • Sveti Vlas
    • Pomorie
    • K.K. Golden Sands
    • K.K. St. Constantine and Helena

    • Standard delivery: every day from 9:00 to 19:00 – 20.00 BGN.
    • Express delivery: 40.00 BGN

Delivery to other cities in Bulgaria

Order must be placed and confirmed 24 hours prior to delivery by email or phone.

Additional conditions:

    • Express delivery:
        • For the town of. Varna: 20.00 BGN
        • For resort complexes: 40.00 BGN

    • Punctual delivery: extra +10.00 BGN
    • Deliveries outside office hours: by prior arrangement.
      • All deliveries are made after order and payment at least 6 hours before delivery (except express deliveries).

You can choose one of the following payment methods for your order:

  • 1. DEBIT/CREDIT CARD PAYMENT
  • 2. PAYMENT BY BANK TRANSFER
  • 3. PAYMENT IN STORE – payment can be made in cash or by debit/credit card via POS terminal at:
    • Varna , ul. General Kolev 68a
    • gr. Aheloy , str. Sunny Beach 3

ON BANK TRANSFER

You need to make a bank transfer to:

Name: ET Total Commerce – Tatiana Karaivanova
IBAN: BG21BPBI79371069180901
Bank: Eurobank Bulgaria AD
Bank code: BPBIBGSF

Write the order number in the reason for payment. Send us a copy of the payment order to [email protected]

Of course! Share your requirements or ideas, and our florists will create a unique bouquet especially for you.

Yes, we specialize in arrangements for weddings, corporate events and parties. Contact us to discuss the details.

Flowers are perishable products, so we do not offer returns. If there is a problem with delivery or quality, please contact us within 24 hours.

Contact us by phone or email and provide:

  • Order Number.
  • Product photo.
  • Problem Description.